Being a student, I know how difficult it can be to work over Christmas. Working on the eve or boxing day or new years eve, and working long hours can take it’s toll on you if you work a lot. As I work in retail, I was happy to work on Christmas eve and boxing day because money is great to receive but it can be hard when all your family are off and you just want to be with them. It can make it that much harder when you go to work and you’re working all day and you get customers who are angry or rude or disrespectful. I wanted to write this to remind people that we are human too and want respect.
I live by the phrase ‘treat others how you would want to be treated’ as I feel it is so important to give people a good customer experience and make them feel happy and welcome. I like to have a conversation with a customer on the shop floor or at the till and I like to wish a customer a good evening or a good day. I ensure I smile and speak to a customer so that they are acknowledged and happy. I feel that even when a person does this, and a person remains to be rude to you or blunt, it makes it really hard for us as we are just trying to do our job and get through our shift to earn some money so we don’t need any unnecessary atmosphere or energy. I’ve had it before when a customer has had a go at me for the 5p carrier bags and it’s ruined my day. Please don’t be that customer. Treat us right and be kind as it can really affect us.
I wanted to focus on retail as that’s what I work in when I’m back from university, but this type of blog post also goes for the wonderful emergency services that have to spend their Christmas eve, day, boxing day, new years eve in their jobs rather than with their families. One of them is driving an ambulance and one of them is putting out a fire. They are doing their jobs to protect us and are sacrificing a lot for us and I am truly grateful for them. Thank you for working on Christmas day in the hospitals and treating all out patients and thank you for working on new years eve fighting crime for our safety. Thank you for working, when all you want to do is be at home with your children. All I can say is, thank you.
This goes to anyone that has to work around this period and would rather be doing anything else. To those who have to work to make money for their rent, or for Christmas presents. Those who work hard to afford everything or those who just have to work. It can be really tough to work non stop and I really hope it doesn’t ruin your Christmas as it’s such a lovely time of year and is great for family time so please try and work for what you need to, but have that time for your family and try your best to get through your job. It’ll be worth it in the end, just you see.
Thank you to everyone for your hard work and for being amazing, keep it up!
Until next time,